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Frequently Asked Questions

ProGreen answers some of the most frequently asked questions about our artificial grass and also debunks some rumors. If your question is not addressed here or you would like more information, please do not hesitate to contact us at 855-464-TURF.

How can ProGreen Synthetic Grass™ Be Used?

Artificial grass has many useful applications. The most common uses are for lawns, dog runs and putting greens. It may surprise you to know that we also make artificial grass for putting green, playgrounds, swimming pool surrounds, traffic medians, patios & balconies, indoor & outdoor sports fields, retail displays, batting cage facilities, tennis courts and bocce ball courts. We have also had customers purchase our turf for indoor playrooms, backyard chess boards, dog agility courses and more. As you can see, our synthetic turf can be used for any number of reasons, and are not limited to only outdoor purposes. If you only need a small piece of synthetic grass (anything smaller than 12' x 15') for a project, check out our Artificial Grass Remnants page. 

What is the life expectancy of ProGreen Synthetic Grass™?

Our artificial grass comes with a limited 8-year warranty, but the actual life expectancy is dependent on use and care. Typically speaking, ProGreen artificial grass lasts on average 20 years. Additionally, we are the only company to offer a 3rd party insured warranty for artificial grass. 

Is ProGreen Synthetic Grass™ similar to indoor/outdoor carpet?

Not at all. Our synthetic grass truly resembles natural grass. Not only does ProGreen Synthetic Grass™ look real, but many of our grass products feel real! The fiber length ranges from 1" to 2.5" depending on the product. 

Is the sun harmful to ProGreen Synthetic Grass™, will it fade?

No. We don't use a topical UV treatment. Instead, our fibers have built-in UV Inhibitors that we mix into the fiber/yarn resin. Turf made outside of the USA will often have insufficient UV protection that can cause the fibers to break down prematurely. All ProGreen™ turf is made of the highest-quality materials from our plants in the USA. We have projects that we installed in the late 1980s that have no discernible signs of fading.

In rare instances, we have found that Energy Efficient Windows can cause magnified reflections that may cause synthetic turf to melt, if it is in the direct path of that reflection. The magnification from some Energy Efficient Windows is so powerful that it can melt sprinkler heads, kiddie pools, and other plastics. If you do have Energy Efficient Windows, call the manufacturer and ask them how to remedy this problem. Tinting the windows is usually sufficient. 

Is synthetic grass warmer than my natural lawn?

Yes, synthetic grass is hotter than natural grass; it just doesn't have the same natural cooling capacity. There are always trade-offs for the benefits, which include no mowing, no watering, no weeding, no chemical applications, easier dog clean up, no mud, etc. The only real trade-off is that the surface of synthetic grass will be hotter than natural grass. But, we have never had a complaint that it was so hot that it burned a person or pet.

However, we have recently introduced our new ProKOOL technology that significantly reduces the surface area of our artificial grass and makes the heat trade-off nearly obsolete. Contact us to learn more about it.

The darker green colored fiber absorbs more sun than our lighter shades of green. On really hot days, take these precautions: We recommend having at least one portion of your lawn area shaded for instant relief. If the temperature gets hot, it's always nice to have a little relief area until it cools down again. Also, you can spray the synthetic grass with water right before you walk or play on your synthetic grass on a really hot day. Additionally, you can always wear some type of footwear. Another thing that can be done to lower heat on synthetic grass is adding a light color of approved silica sand or other infill that is light in color. Many people find that the extra heat doesn't bother them as long as they keep moving. But, even if these precautions are not exercised, hot weather has not kept people or pets off of synthetic grass.

We have thousands of installations nationwide; including the Arizona desert. Complaints about surface temperature are extremely rare, but we understand people have different sensitivity levels. We just want our customers to be aware that there is a slight sacrifice to overcome the increased surface temperature, but it shouldn't stop you from enjoying your lawn for years to come…even on hot days! 

How much does ProGreen Synthetic Grass™ cost?

Prices range between $1.59 and $4.00 per square foot. Freight and/or installation not included. 

How Does ProGreen Synthetic Grass™ stay in place once it is installed?

An infill material (usually sand) is brushed into the top of the grass that adds to the weight of the installed grass and acts as a ballast. Additionally, the edges are pinned down with our 7" non-corrosive spikes which are spaced approximately 3' apart. 

How does ProGreen Synthetic Grass™ affect the environment?

ProGreen Synthetic Grass™ is environmentally friendly: it eliminates the need for water. It also eliminates the need for harmful chemicals that seep into the soil (fertilizers, pesticides, weed kill, etc.) Additionally ProGreen Synthetic Grass™ is recyclable and is available with an eco-friendly infill material. 

What about pets? What happens to dog urine and waste?

Dogs love our grass; they think it's real! Dog urine is not a problem as it flushes through the turf's drainage holes and drainage system when hosed off or when it rains. Solid waste is cleaned in the same manner as natural grass. ProGreen Synthetic Grass™ will not stain.

For heavy usage areas, such as dog kennels and doggy day care facilities, we use a different aggregate blend for the base below the artificial grass. We also offer anti-odor products like ProGreen Odor Eradicator™ (a topical spray) and Synthetic Turf Deodorizer™ (a microporous mineral). 

What happens to ProGreen Synthetic Grass™ if a dog tries to dig through it?

Although we can't guarantee that a dog won't claw through or peel back the edges of the turf, it's extremely rare. ProGreen Synthetic Grass™ has been installed in hundreds of residential and commercial dog runs around the world. ProGreen Synthetic Grass™ is extremely durable and almost impossible to rip or tear due to our double-coated backing.

There are exceptions; we recommend putting extra border stakes around the perimeter of the dog run to discourage dogs from digging. Another option is building sub-surface composite wood border around the perimeter of the area that you can affix to the grass. 

What type of maintenance should I expect with ProGreen Synthetic Grass™?

An occasional brooming to stand the grass fibers up is recommended but not necessary. Debris like leaves and twigs can be easily removed with a leaf blower. 

How is ProGreen Synthetic Grass™ Installed?

Existing sod must first be removed. Next, a base is created using a special blend of crushed rock (2" – 4" depth), then smoothed and compacted. The artificial grass is then rolled onto the surface of the base and seamed together if necessary (turf widths are 15'.) Then the infill material is spread over the top of the grass using a fertilizer spreader and brushed to the bottom of the artificial grass. The grass product and intended use determine the type and amount of infill. The infill can be sand, rubber crumb, or our eco-friendly Organafill™ (or a combination of the above). Installation for synthetic putting greens is similar but there are additional layers of base materials that need to be thouroughly compacted. Refer to our installation overview for more information. 

What about drainage?

Drainage is very similar to natural grass. ProGreen Synthetic Grass™ has perforated holes in the backing that allow water to drain into the blended rock base below the artificial turf. Different blends of crushed rock are used for different applications, depending on permeability needs. 

How does the cost of ProGreen Synthetic Grass™ compare to installing a natural lawn?

When compared to installing a sprinkler system, top soil and the price of sod, combined with frequent watering, mowing, weeding, and fertilizing, the cost of synthetic grass hits a break-even point in 3 to 5 years. You can minimize your investment if you include landscaping rocks, mulch beds and xeriscape elements with your synthetic grass. The contrast of landscape rock with ProGreen Synthetic Grass™ looks fantastic! See our Natural Grass vs. Synthetic Grass comparison chart. 

How do I choose which type of ProGreen Synthetic Grass™ is best for my needs?

We have the largest selection of synthetic grass in the industry. A ProGreen™ representative can help you choose the right type of synthetic grass for your needs. The numbers in the names of our artificial grass refer to the density/thickness of the product - the higher the number the thicker the product 

Why should I choose ProGreen™ over another artificial grass company?

Not all synthetic grass is created equal! ProGreen™ has been making the highest quality synthetic grass since 1987 . All ProGreen Synthetic Grasses™ have undergone many years of extensive research and development, including stability and wear-resistance testing. Most importantaly, all ProGreen™ products are lead-free (not all artificial grass companies can say that)! ProGreen Synthetic Grass™ is made in the USA, we stand behind our warranty and have done so since 1987 . 

How can I pay for my ProGreen Synthetic Grass™?

We accept checks and most major credit cards.

Also, we offer financing for installation projects only. 

I've heard that lead has been found in artificial grass, is there lead in ProGreen Grass™?

There is no lead or any other heavy metals in ProGreen Synthetic Grass™ products. ProGreen™ has the most stringent testing in the industry.